Privacy Policy

Who we are

ISOFT Digital LLC ("ISOFT Digital", "we", "us", or "our") provides software development, web and mobile development, AI-enabled products, LMS solutions, automation, digital product design, and related technology services. Our website is isoft-digital.com.

Information we collect

We collect information you choose to provide and limited technical information generated when you use our website and services.

Information you provide

• Name, email address, phone number, company name, and message details submitted through contact, lead, report, or advertising forms.
• Project requirements, business information, files, or other details you choose to share with us.
• Information used to create or maintain an optional account for features such as saving analyses.
• Inputs and assumptions you enter into our public tools, calculators, estimators, and analysis experiences.

Information collected automatically

• IP address, browser type, device type, operating system, approximate location, referring page, and pages visited.
• Usage information such as sessions, clicks, page engagement, tool activity, and form interactions.
• Campaign and attribution information, including UTM parameters and advertising referral data.

How we use information

We may use information to:

• Respond to enquiries and discuss potential projects or services.
• Provide requested reports, analyses, saved results, downloads, or other tool functionality.
• Operate, secure, maintain, and improve our website and digital tools.
• Understand which services, industries, pages, and tools are useful to visitors.
• Measure advertising performance and improve our marketing.
• Prevent misuse, spam, fraud, and security incidents.
• Comply with legal obligations and enforce our rights.

Where required by law, we rely on consent or another valid legal basis for processing personal information.

Advertising and social-media lead forms

We may advertise through platforms such as Facebook, Instagram, Google, LinkedIn, or other advertising services. If you submit a lead form directly on one of those platforms, the platform may collect the information first and then provide it to us. The platform's own privacy policy also applies to its collection and processing of your information.

We use information received from advertising lead forms to respond to your request, understand your interest, and follow up about relevant ISOFT Digital services. We do not rent or sell lead contact information to third parties.

Advertising platforms may also use cookies, pixels, device identifiers, or similar technologies to measure ad performance, prevent fraud, and personalize or attribute advertising according to their own policies and your settings with those platforms.

Analytics, cookies and similar technologies

We may use analytics, tag-management, session-insight, chat, anti-spam, and advertising technologies to understand website usage and operate the site. Depending on what is enabled at a given time, these may include services such as Google Analytics, Google Tag Manager, Microsoft Clarity, chat tools, and Cloudflare Turnstile.

These services may set cookies or process technical information such as IP address, device details, page visits, interaction events, and approximate geographic information. You can control cookies through your browser and, where available, through consent or advertising settings provided by the relevant platform.

Public tools, reports and saved analyses

Some ISOFT Digital tools allow you to enter business, financial, operational, property, or other scenario information. We use those inputs to calculate and display the requested results. Where a tool offers sharing, report delivery, or an optional account, we may store the analysis together with the contact or account information needed to provide that feature.

Do not submit confidential, highly sensitive, or regulated personal information into a public tool unless the tool expressly states that it is designed to receive that information.

How information is shared

We may disclose information to service providers that help us operate our website, communications, analytics, hosting, security, advertising, and business systems. These providers may process information on our behalf or under their own terms where applicable.

We may also disclose information if required by law, to protect our rights or users, in connection with a corporate transaction, or with your direction or consent.

We do not sell personal information in exchange for money.

Data retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing requested functionality, measuring performance, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods can vary depending on the type of information and the service involved.

Your choices and privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.

You can ask us to stop marketing follow-up at any time by replying to our message or contacting us using the details below. Requests are subject to applicable law and appropriate identity verification.

Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, misuse, loss, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure.

Children's privacy

Our website and marketing are directed to businesses, professionals, founders, and adult users and are not intended for children under 13. We do not knowingly collect personal information from children under 13 through this website.

International visitors

ISOFT Digital and the service providers we use may process information in countries other than the country where you live. Where required, we take reasonable steps to use appropriate safeguards for international transfers.

Changes to this policy

We may update this Privacy Policy when our services, tools, legal obligations, or data practices change. The date at the top of this page indicates the latest revision.